This page describes general shipping considerations for orders placed through a third-party seller linked from this Yu Sleep website. We do not dispatch or manage orders ourselves unless the checkout page expressly states otherwise.
Processing and delivery
Shipping methods, processing times, delivery estimates and tracking availability are set by the seller and carrier. Estimates are not guarantees and may change due to weather, holidays, customs or carrier delays.
Order tracking
Use the tracking link or order confirmation supplied by the seller. If a parcel is delayed, marked delivered but missing, or sent to the wrong address, contact the seller and carrier using your order details.
Returns and damaged items
Return eligibility, return shipping costs, refund timing and damaged-item procedures depend on the seller's current policy. Confirm the terms before purchasing Yu Sleep and keep your order confirmation.
Contact
For information-site questions, email [email protected]. For order-specific help, contact the seller shown on your receipt.